ISO9001 specifies requirements for a quality management system where an organisation needs to demonstrate its ability to consistently provide products that meet customer and applicable statutory and regulatory requirements
Arcadia’s management system has been assessed and certified as meeting the ISO9001 quality standard, our certificate number is 182588. We are audited annually by the British Assessment Bureau.
Our Commitment To Quality
At Arcadia we know that the quality of products and service are key to our success. We have experienced consistent growth which has been dependent on retaining key clients and their repeat business.
Our role is to provide our clients with a service and products of the highest quality. To achieve this we only work with trusted suppliers and take full ownership of each order until delivered.
Our high level of service is based on robust internal systems and employing motivated staff who are trained to work within them.
ISO14001 was first introduced in 1996 as a British Standard and requires organisations to have an environmental policy and action plan to manage their impact on their environment.
Arcadia’s management system has been assessed and certified as meeting the ISO14001 environmental standard, our certificate number is 191554. We are audited annually by the British Assessment Bureau.
Our Environmental Commitment
At Arcadia we are committed to reducing the environmental effect we create as a business. We focus on the two areas that have the most impact – our own activities and the products we sell.
We constantly seek to reduce our environmental effect in the following areas: energy usage, waste and pollution, use of environmentally friendly materials & services, recycling of waste materials (particularly packaging), management of building and grounds in an environmentally responsible manner.
Eco Friendly Products
Many of our customers are supporting their marketing activity with eco friendly promotional products and Arcadia is keen to provide a comprehensive range of these items, which can be found on our Eco Friendly Products site.
Our range of eco friendly promotional products are made from recycled materials and materials coming from sustainable sources, and are: Fair Trade, bio-degradable, natural organic cotton, bamboo, solar powered, water powered and wind-up (no batteries).
Copies of our Environmental Management System and certification are available on application.